“For the hospitality sector, the ability to truly understand guest behaviours, and have a really strong understanding of who they are and what they like is paramount. Our customers are looking for new ways to connect with and delight their guests; they want to make their experience the best it can be and that’s where we fit in.”
Based in Preston, Wireless Social is a provider of hospitality guest WiFi, analytics and guest engagement solutions. Its technology is embedded into the daily operations of some of the UK’s most recognisable hospitality brands, such as Carluccio’s, TGI Fridays, Turtle Bay, Drake and Morgan, Leon, Itsu, and Oakman Inns.
It has secured £500,000 of funding from NPIF – FW Capital Debt Finance to bolster its development resources and support new innovation. The investment will ensure products stay in line with the demands of the industry and help support the company’s ambitious growth strategy. It will also enable the company to provide additional options to meet customer-billing preferences.